The Medical Mediation Foundation | Conflict cafes

Conflict Cafe: Conflict and the Courts

Clair Dicker — Wed, 17 Jan 2024 17:37:00 +0000

Conflict between healthcare providers, patients and families has become an increasingly significant phenomenon. It can have a long-lasting impact on everyone involved. When the courts are asked to decide, complex and often tragic cases can become public battlegrounds.

In this Conflict Cafe, broadcast on 17.1.24, guest hosts Dr Jaime Lindsey and leading health and social care barrister Victoria Butler-Cole KC discuss what professionals working in health and social care might learn from some of these high profile cases.

Conflict Cafe: An introduction to the Conflict Management e-learning course

Clair Dicker — Wed, 08 Nov 2023 17:35:00 +0000

MMF Founder and Director, Sarah Barclay introduces the new Conflict Management e-learning course on understanding and managing conflict in children's healthcare, freely available to NHS staff, endorsed by the Paediatric Critical Care Society.

Conflict Cafe: The art of handling difficult conversations - essential skills for health professionals working with parents and carers

Clair Dicker — Thu, 29 Jun 2023 17:05:00 +0100

This Conflict Cafe was broadcast live on Thursday 29th June with MMF associate, Audrey Dorival

Conflict Cafe: A parents perspective on managing conversations with health professionals

Clair Dicker — Wed, 29 Mar 2023 16:35:00 +0100

This Conflict Cafe was broadcast live on 29th March 2023 with guest host, Lydia Strachan, founder and director of Confident Conversations

Conflict Cafe: Improving communication in healthcare teams

Clair Dicker — Wed, 08 Mar 2023 14:48:00 +0000

This Conflict Cafe from MMF Director, Oscar Mathew, was broadcast live on 28th Feb 2023

Conflict Cafe: Conflict between colleagues in Primary Care

Clair Dicker — Wed, 01 Feb 2023 13:37:00 +0000

This Conflict Cafe was broadcast live on 25th January 2023 and hosted by MMF associate trainer & specialist mediator, Dr Clare Sieber

Conflict Cafe: Managing conflict as a leader in healthcare

Clair Dicker — Thu, 08 Dec 2022 12:08:00 +0000

This webinar was broadcast live on December 6th 2022 and hosted by Oscar Mathew, MMF Director, Trainer and Conflict Coach.

MMF Conflict Cafe: Why supporting staff is as important as caring for patients

Clair Dicker — Wed, 02 Nov 2022 16:01:00 +0000

The health and wellbeing of colleagues and teams working in healthcare has always been important, but the COVID pandemic has amplified and highlighted the extent of the issues we face. If we’re going to overcome the challenges that lie ahead, we need to start by supporting the people who sit at the heart of our healthcare system.

Conflict Cafe: mediating and managing conflict and top tips for having challenging conversations

Clair Dicker — Tue, 26 Jul 2022 18:16:00 +0100

In this conflict cafe, broadcast in July 2022, MMF Founder, Sarah Barclay and MMF Senior associate, Dr Esse Menson discuss their pathway into medical mediation and share their top tips for having challenging conversations in healthcare.

Conflict Cafe: Challenging the mediation myths

Clair Dicker — Fri, 08 Jul 2022 09:19:00 +0100

In this Conflict Cafe broadcast in June 2022, our associate, Dr Clare Sieber explains the mediation process in a healthcare environment and challenges some common misconceptions

Conflict Cafe: Resolving conflicts between families and health professionals

Clair Dicker — Fri, 27 May 2022 12:09:00 +0100

A recording of Sarah Barclay's live webinar broadcast in May 2022: An introduction to resolving conflicts between families and health professionals

Conflict Cafe: Managing conflict with colleagues

Clair Dicker — Wed, 04 May 2022 10:56:00 +0100

Oscar Mathew's webinar broadcast live in April 2022 with a focus on managing relationships with colleagues, understanding and dealing with conflict with colleagues in a healthcare context.