Conflict cafes

Conflict Cafe: Managing conflict as a leader in healthcare

This webinar was broadcast live on December 6th 2022 and hosted by Oscar Mathew, MMF Director, Trainer and Conflict Coach.

When it comes to conflict in healthcare, leaders are commonly seen as being responsible for dealing with it even if they haven't been party to the conflict itself.

Sometimes conflict has become so embedded that it requires a mediated solution, but there are also steps leaders can take to help prevent issues escalating to that stage. Encouraging open, constructive disagreement and inclusive dialogue is a great way of preventing conflict establishing itself in your team.

What can you do as a team leader to try and establish the right kind of team dynamics?


To find out more about how we can help your team, please contact the MMF Admin Team

MMF Conflict Cafe: Why supporting staff is as important as caring for patients

The health and wellbeing of colleagues and teams working in healthcare has always been important, but the COVID pandemic has amplified and highlighted the extent of the issues we face. If we’re going to overcome the challenges that lie ahead, we need to start by supporting the people who sit at the heart of our healthcare system.

Conflict Cafe: mediating and managing conflict and top tips for having challenging conversations

In this conflict cafe, broadcast in July 2022, MMF Founder, Sarah Barclay and MMF Senior associate, Dr Esse Menson discuss their pathway into medical mediation and share their top tips for having challenging conversations in healthcare.

Conflict Cafe: Challenging the mediation myths

In this Conflict Cafe broadcast in June 2022, our associate, Dr Clare Sieber explains the mediation process in a healthcare environment and challenges some common misconceptions

Conflict Cafe: Resolving conflicts between families and health professionals

A recording of Sarah Barclay's live webinar broadcast in May 2022: An introduction to resolving conflicts between families and health professionals