Conflict cafes

Conflict Cafe: An introduction to the Conflict Management e-learning course

MMF Founder and Director, Sarah Barclay introduces the new Conflict Management e-learning course on understanding and managing conflict in children's healthcare, freely available to NHS staff, endorsed by the Paediatric Critical Care Society.

Sarah introduces some of the newly appointed NHS Regional Conflict Champions sharing their experiences and challenges working in paediatric healthcare teams and how they will support the training and help colleagues embed a shared approach to managing conflict.

Conflict Cafe: The art of handling difficult conversations - essential skills for health professionals working with parents and carers

This Conflict Cafe was broadcast live on Thursday 29th June with MMF associate, Audrey Dorival

Audrey shares her recommendations and advice for health professionals on navigating difficult conversations with parents and carers including essential skills on how to get meetings off to a positive start, build relationships with parents and carers, and strategies for handling challenges


Conflict Cafe: A parents perspective on managing conversations with health professionals

This Conflict Cafe was broadcast live on 29th March 2023 with guest host, Lydia Strachan, founder and director of Confident Conversations

Get in touch to find out more about training for healthcare teams in managing difficult conversations

Find out more about Lydia Strachan's charity organisation Confident Conversations

Conflict Cafe: Improving communication in healthcare teams

This Conflict Cafe from MMF Director, Oscar Mathew, was broadcast live on 28th Feb 2023

Oscar Mathew discusses strategies for improving communication in healthcare teams


To discuss how we could assist your team communications, please get in touch

Conflict Cafe: Conflict between colleagues in Primary Care

This Conflict Cafe was broadcast live on 25th January 2023 and hosted by MMF associate trainer & specialist mediator, Dr Clare Sieber

Clare explores the types of conflict in primary care, looks are causes of PCN disputes and strategies for dealing with partnership conflict and explains how mediation works in these settings.


To find out more about how we can help your team, please contact the MMF Admin Team