Blog
"Communicate to Connect"
by Dr Esse Menson, Senior Associate, MMF
Martha's Rule: a plea for a legal duty to listen and respond to parental concerns
by Sarah Barclay, Director, Medical Mediation Foundation
Conflict and the courts: lessons from recent case law on conflict between professionals and families
by Dr Jaime Lindsey, Associate Professor in Law, University of Reading
New online conflict management training announced with NHS England
by Sarah Barclay, Director MMF
The art of handling difficult meetings: Essential skills for healthcare professionals working with parents
by Audrey Dorival, MMF Associate Trainer and Mediator
Improving communication in healthcare teams
By Oscar Mathew, Director MMF
Conflict between colleagues in Primary Care
by Dr Clare Sieber, MMF Trainer and Mediator
Strategies for improving team communication as a leader
By Oscar Mathew, Director MMF
Creating a psychologically safe space for clinical teams
by Oscar Mathew, MMF Director
The challenge of stepping back
by Dr Esse Menson, MMF associate trainer and mediator
Letter from Australia
MMF’s Australia Associate Sue Mcnaughton, reports on a recent case which highlights how communication breakdown contributed to the tragic death of a child
Judicial review, or mediation... or both?
The last two years of pandemic have directed a spotlight on the world-class services provided to the UK by our health and social care providers, and on the dedicated professionals who make those services available to us.
Getting back into the room
Our work as medical mediators and facilitators involves helping people have better, more constructive, conversations.
Communicating behind a mask: simple strategies to build connection
When disagreement arises between healthcare professionals and patients and their families, the situation can be stressful for all involved. The emotional impact on staff and families means that the possibility for misunderstanding and misinterpretation of views and intentions is high. What is needed is open, empathic communication driven by curiosity to really understand the views of the other person.
What mediators need to know about mental health
Q&A with Arabella Tresilian, Associate Mediator, Medical Mediation Foundation
Reflections of a soon-to-be Consultant: How mediation changed my career.
Using Townhalls to generate engagement in a clinical team
One of the most common features we come across when working with clinical teams is an imbalance of voices. We are often asked to help redress that imbalance and bring about a more open, inclusive and fluid culture of communication.
RSS