Managing conflict with colleagues: Foundation

Our foundation session leads a team through the fundamentals of building better relationships with colleagues.

This course is designed to help healthcare professionals understand how and why conflicts arise within and between teams, as well as what they can do to try and resolve issues.

This course aims to help you:

  • Understand the causes and impact of colleague to colleague conflict in a healthcare context
  • Appreciate different types of conflict personalities
  • Identify how conflict develops
  • Learn de-escalation strategies