Conflict Cafe: Introducing the new MMF online Conflict Management training course with NHS England

Tuesday 7th November, 1pm - 2pm (GMT)

Virtual

This Conflict Cafe will be hosted by Sarah Barclay, Director MMF, Dr Esse Menson, MMF Senior Associate

Join us for a taster session of MMF's new online Conflict Management course for recognising, managing and de-escalating conflict between families and healthcare professionals.

Developed in partnership with NHS England, the course is freely accessible to staff working at all levels in children's healthcare. Three modules cover the causes and impact of conflict, the conflict pathway, and the skills and strategies to manage and de-escalate conflict.

Meet some of the newly appointed NHSE Regional Conflict Champions and find out out how to access the course.

"This is the best e-learning course I have ever done" Dr Hilary Cass OBE, former President, Royal College of Paediatrics and Child Health

"I cannot recommend highly enough this excellent online training in managing conflict between families and healthcare professionals. It should be compuslory for anyone working in PICU (and other areas)" Professor Stephen Playfor, Consultant Paediatric Intensivist

MMF Conflict Cafes are free to attend if you register in advance. Numbers are capped so register early to avoid disappointment.

A short presentation will be followed by an opportunity to ask questions. You can also email your questions ahead of the webinar.

Please note by signing up to the conflict cafe MMF will be in touch with joining instructions and Zoom link for the Conflict Cafe in the days prior to the event. You can unsubscribe from emails at any point either via the email link or by emailing the MMF Admin Team