Clinical Conflict Support
Specialist Guidance and Reflection for Healthcare Professionals
Conflict in clinical care can be upsetting and time-consuming whether it’s between professionals and families, or within clinical teams but early, expert support and advice can make a vital difference.
MMF’s Clinical Conflict Support Service offers senior clinicians, service managers and healthcare leaders a confidential space to discuss and reflect on challenging cases with an experienced medical mediator. Our team understands the pressures of healthcare and brings clinical credibility alongside specialist skills in conflict resolution, communication and relationship repair.
Whether you’re managing early tensions, involved in a matter of clinical urgency or navigating a long-standing dispute, we will help you step back from the emotional heat and complexity of a case.
Using our evidence-based conflict diagnostic tool we will help you explore practical, ethically grounded ways forward, keeping the child, family staff and team wellbeing at the centre.
Next steps might involve using internal processes, formal mediation or a team development approach.
Aligned with NHS values of compassion, respect, integrity and accountability, our service is flexible and easy to access. Clinicians can buy support by the hour or in bundles of time, giving clinical services a simple way to invest in earlier, safer conflict management. All conversations are confidential, supportive, and structured to help you think clearly, lead wisely, and act in the best interests of all those involved.
For further information and costs, please contact admin@medicalmediation.org.uk