Welcome
Training and Mediation for conflicts in health and social care. We help you understand, mediate and manage disagreement with skill and compassion.
Mediation
Expert support for families, patients and professionals to resolve disagreements about treatment and care.
Training
Learn how to recognise and manage conflict with skill and compassion.
Conflict coaching
Understand your personal approach to conflict and learn skills to manage it constructively.
About us
Disagreements about health and social care are upsetting and stressful for all involved. At MMF, we are experts in helping families, patients and professionals resolve disagreement and move forward.
We can help if:
- trust and communication have broken down between those involved.
- a conflict is escalating to a point where the courts may be asked to decide.
- there is conflict between colleagues
- management of the conflict is taking up a large amount of time.
- a resolution to the disagreement seems impossible.
Excellent delivery – valuable to have a course delivered by people who have been in similar situations
Thanks a lot for really helpful training, I think your organisation is doing very worthwhile work
Absolutely brilliant training for anyone involved in conflict or complaints … readily transferable to the workplace
Our clients
Forthcoming courses
Conflict Cafe: Resolving conflicts between families & health professionals
24th May 2022 at 1pm BST,
A free lunchtime workshop for anyone who would like an introduction to conflict resolution in healthcare. These monthly webinars, presented by a member of the core MMF team provide a brief overview and demonstrate the principles behind recognising, understanding and managing conflict in a healthcare environment. Book now to reserve one of 100 free places on the next Conflict cafe.
Managing challenging conversations between parents and health professionals
Jun 15,
Managing challenging conversations between parents and health professionals: How to build rapport and trust when delivering difficult or unexpected news
Conflict Cafe: Challenging the myths about mediation in healthcare
Tuesday 28th June, 1pm - 2pm (BST),
A free lunchtime workshop for anyone who would like an introduction to mediation in healthcare. These monthly webinars, presented by a member of the core MMF team provide a brief overview and demonstrate the principles behind recognising, understanding and managing conflict in a healthcare environment. Book now to reserve one of 100 free places on the next Conflict cafe.
Mediating and managing conflict between patients, families and health professionals
Thursday 30th June 2022, 9am - 4pm BST,
Essential skills for managing and mediating conflicts between patients, families and health professionals.
