Training and Mediation for conflicts in health and social care. We help you understand, mediate and manage disagreement with skill and compassion.
Expert support for families, patients and professionals to resolve disagreements about treatment and care.
Learn how to recognise and manage conflict with skill and compassion.
Understand your personal approach to conflict and learn skills to manage it constructively.
Disagreements about health and social care are upsetting and stressful for all involved. At MMF, we are experts in helping families, patients and professionals resolve disagreement and move forward.
We can help if:
- trust and communication have broken down between those involved.
- a conflict is escalating to a point where the courts may be asked to decide.
- there is conflict between colleagues
- management of the conflict is taking up a large amount of time.
- a resolution to the disagreement seems impossible.
Excellent delivery – valuable to have a course delivered by people who have been in similar situations
Thanks a lot for really helpful training, I think your organisation is doing very worthwhile work
Absolutely brilliant training for anyone involved in conflict or complaints … readily transferable to the workplace
managing challenging conversations between parents and health professionals
3rd March 2022,
Managing challenging conversations between parents and health professionals: How to build rapport and trust when delivering difficult or unexpected news
Accredited paediatric medical mediation training
20th April 2022 - 24th May 2022,
Accredited paediatric medical mediation training for health professionals and managers. A unique course which will provide you with skills to use immediately to recognise and manage conflict within your own health or social care setting or working independently as a mediator, instructed by other healthcare providers, lawyers or families.
Mediating and managing conflict between patients, families and health professionals
May 2020 dates postponed - new dates TBA, London
Essential skills for managing and mediating conflicts between patients, families and health professionals.